Run your field-service business from one screen.
The field-service CRM built by a lawn and spray company.
Customers, properties, programs, dispatch, My Day for your crews, spray records, estimates, invoices, texting and a customer portal. Built and used every day by a working lawn and spray company.
What it does
Every module brings its own Dashboard widgets. Turn on what you use; locked modules show what they add.
Dispatch and scheduling
Drag Services into days, set routes by team, see drive time and budget, and keep the board in one line per Service.
My Day for crews
Phone and iPhone app: the day's route, start and finish with arrival auto-start, photos, notes, voice notes and a weather check.
Chemical spray records
Products with EPA reg numbers and rates, application logs with weather and applicator, ready for state records. (Chemical spray version.)
Estimates
Templates, price rules, add-on offers, renewals and price changes, with e-signature in the portal.
Invoices and payments
Invoices, statements, aging and card payments, or keep billing where it is today.
Texting
Your own business number, two-way texts, templates, automations and a Text Assistant for staff.
Customer portal
Customers see their plan, next Service, records and photos, sign estimates and send requests.
Reports and Scorecard
Profit, KPIs, materials, forecasts and a Tech Scorecard for every technician.
Automations and Tasks
Reminders, follow-ups and Tasks that run themselves, with a Change Log of every change.
Reviews
Ask for a review after a Service, a Leave a Review card in the portal, and a report of requests, clicks and ratings.
Teams
Crews with their own trucks, areas and schedules, so Dispatch and My Day know who goes where.
Service Status
One page that shows whether texting, payments, email and the website are up, with history.
See it working
Real screens from the demo company (sample data).
Plan the week on one board
Services by day and team, drag to move, routes with drive time, and the day's budget in hours and dollars. Works on the phone too.
Know how every technician is doing
Efficiency, production time, revenue per hour, quality and coaching notes for each tech, week by week.
More reviews without chasing them
A review request goes out after a Service, the portal shows a Leave a Review card, and the report tracks requests, clicks and ratings.
Everything about a customer in one place
Properties, schedule, history, estimates, invoices, photos, texts and reviews, one tab each.
The crew's day on their phone, and in the truck
Route, start and finish, photos, notes and weather on the phone, with the day's stops on CarPlay and Android Auto.
Screenshot gallery
Tap a screen to see it full size. All from the demo company with sample data.
On the phone
Two versions, one system
CRM version
The general field-service CRM for any business.
Chemical spray version
Adds spray records, EPA reg numbers, rates and application logs, with spray wording.
Widgets and themes
Your Dashboard, your way
Widgets move, snap to a grid and resize. Each person's layout saves by itself, with a company default and Reset.
Themes
- Twisted Turf (current look)
- LMN-style (coming soon)
- Service Autopilot-style (coming soon)
Ready when you are
Sign up online, pick your plan and your web address, and your CRM sets itself up at twistedturf.com/your-business.